ChatBotCard Privacy Policy

Effective Date: August 2, 2026
Last Updated: October 15, 2026

This Privacy Policy describes how Nyla Technologies LLC ("ChatBotCard," "we," "us," or "our") collects, uses, stores, discloses, and protects information in connection with ChatBotCard websites, AI-powered digital business cards, chat assistants, NFC and QR products, subscriptions, and related services (collectively, the "Services"). It applies to account holders, business customers, website visitors, and people who interact with a ChatBotCard ("Chat Visitors").

1. Information We Collect

• Account and contact details: Names, email addresses, phone numbers, company names, login and account information.
• Business card and profile details: Business descriptions, contact details, links, images, branding, and other profile content.
• Chat and lead information: Questions, messages, responses, contact details, and other information entered into AI assistants or lead-capture features, together with related conversation records.
• Uploaded content: Knowledge-base materials, documents, PDFs, images, videos, and other content provided to configure an assistant.
• Purchase and billing details: Order, subscription, transaction, and fulfillment information. Payment-card details may be handled directly by payment processors.
• Technical information: IP address, browser and device information, usage events, and cookie or similar technology data, where collected.
• Support communications: Messages and information you provide when contacting us.

2. How We Use Information

• Operate, deliver, maintain, and improve the Services.
• Configure AI assistants to retrieve or use Card Owner-provided knowledge and respond to questions.
• Store chat histories and facilitate lead capture and Card Owner email notifications.
• Manage accounts, orders, payments, subscriptions, and customer support.
• Maintain security, prevent misuse and fraud, and troubleshoot technical issues.
• Send transactional or service-related communications and comply with applicable law.

3. Chat Conversations, Lead Capture, and Card Owners

When you interact with an AI assistant on a ChatBotCard, the information you submit may be recorded in our database. The Card Owner may receive conversation details or leads by email. Those emails can include information you entered into the chat, such as your name, contact details, questions, or other message content.

The Card Owner may use information received from their card for customer service, responding to inquiries, lead follow-up, or other purposes described in their own privacy notices. Card Owners are responsible for their independent use of information they receive and for providing any additional notices or obtaining consent required for their activities. Depending on the circumstances and applicable law, ChatBotCard and a Card Owner may have different legal roles in handling personal information.

ChatBotCard cannot guarantee that deleting a record from its platform will also remove copies already delivered to a Card Owner by email or retained in the Card Owner's separate systems.

4. AI-Assisted Processing

ChatBotCard uses AI technologies to support conversational responses and knowledge-based assistance. Chat messages, uploaded content, or relevant portions of that content may be processed by AI service providers as necessary to operate the requested features. AI-generated responses can be incomplete or inaccurate and should not be treated as professional advice.

Using uploaded documents as an assistant's knowledge source is not necessarily the same as training an underlying AI model. Whether any third-party AI provider retains submitted information or uses it to improve or train its models depends on that provider's applicable terms and the configuration of the service. We encourage users not to submit information that is unnecessary for their inquiry.

5. Information Sharing and Service Providers

We may disclose information to the relevant Card Owner as described above, and to providers supporting hosting, databases, AI functionality, payment processing, email delivery, SMS, analytics, security, and other operational functions. We may also disclose information when required by law, to protect rights and safety, or as part of a business reorganization or transfer, subject to applicable law.

We do not offer personal information for sale as a standalone data product. Whether particular advertising, analytics, or other data practices constitute a "sale" or "sharing" under applicable privacy laws depends on the technologies and arrangements in use.

6. Cookies and Similar Technologies

Our websites and Services may use cookies and related technologies for account authentication, preferences, security, performance, and analytics. Browser settings may allow you to restrict certain cookies, although some features may not function correctly. Please also review any separate Cookie Policy made available through our Legal Center.

7. Data Storage, Security, and Retention

Chat conversations and other platform records may be stored in our databases and systems operated by our service providers. We use reasonable safeguards designed to protect information against unauthorized access, disclosure, alteration, and loss. No online service or storage method can be guaranteed completely secure.

We retain information for periods reasonably necessary to operate the Services, meet contractual commitments, maintain business records, address disputes, and comply with applicable legal requirements. Actual retention periods can vary by data type, customer arrangement, backup processes, and applicable law. Email copies delivered to Card Owners may be retained separately under their own practices.

8. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to object to or limit certain processing. You may also have rights relating to certain uses for targeted advertising or data sharing, where applicable.

To submit a request, email hello@chatbotcard.com with the subject "Privacy Request." Please describe the request and, if relevant, identify the ChatBotCard you used. We may need to verify your identity before acting. If a Card Owner independently controls information or retains emailed copies, you may also need to contact that Card Owner directly. We will handle requests as required by applicable law.

9. Marketing Communications

We may send service-related communications necessary to administer an account or transaction. Promotional email or text messages, if offered, are subject to applicable consent and opt-out requirements. Card Owners who contact leads through their own systems are responsible for complying with applicable marketing and communications laws.

10. Sensitive Information

Unless an applicable service specifically requires it and appropriate safeguards are in place, do not enter passwords, payment-card numbers, government identification numbers, detailed medical information, or other highly sensitive information into a ChatBotCard chat. Card Owners should configure their assistants and collection practices appropriately for the information they request.

11. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided information inappropriately, contact us so we can review the matter.

12. Third-Party Sites and Services

ChatBotCards may link to Card Owner websites, scheduling services, payment pages, social media, and other third-party destinations. Their privacy practices are governed by their own policies, not this Privacy Policy.

13. Government and Organizational Deployments

Government agencies and other organizations using ChatBotCard may have separate privacy, public-records, records-retention, accessibility, security, or regulatory obligations. The relevant organization is responsible for determining and communicating any requirements applicable to its deployment. This Policy does not override applicable law or a separately executed agreement.

14. International Use

Our Services and providers may process information in locations different from your own. Where applicable law requires particular safeguards for international transfers, those requirements must be addressed in connection with the relevant processing arrangements.

15. Changes to This Policy

We may revise this Privacy Policy to reflect changes in our Services, practices, or legal requirements. When we do, we will update the "Last Updated" date and provide any additional notice required by applicable law. Material changes will not be applied retroactively in a manner inconsistent with applicable law.

16. Contact Us

Nyla Technologies LLC
ChatBotCard
Email: hello@chatbotcard.com
Website: https://www.chatbotcard.com

17. Additional Notices

If a particular Card Owner, jurisdiction, or service requires an additional privacy notice or agreement, that notice or agreement may supplement this Policy for the relevant processing. If there is a conflict, applicable law and any controlling agreement will govern to the extent required.