ChatbotCard Return & Refund Policy

Effective Date: August 2, 2026

This Return & Refund Policy explains the conditions under which purchases from ChatbotCard, operated by Nyla Technologies LLC, may be returned, exchanged, or refunded.

1. Physical Products

Physical products include NFC business cards, PVC cards, NFC stickers, accessories, and related hardware.

Products damaged during shipping should be reported within seven (7) days of delivery.
Defective products may be repaired, replaced, or refunded at our discretion.
Products must be returned in their original condition unless defective.

2. Custom Products

Because ChatbotCard products are customized with your information, logo, QR code, or programming, custom products generally cannot be cancelled or refunded once production has begun unless required by applicable law.

3. Subscription Services

Subscription fees are generally non-refundable after a billing period begins. You may cancel future renewals at any time through your account or by contacting support.

4. Digital Services

Digital services, AI training, software access, and downloadable products are generally non-refundable once access has been provided.

5. Incorrect Orders

Please review all order details carefully before submitting your order. We are not responsible for customer-provided spelling errors, incorrect contact information, or inaccurate uploaded content.

6. Return Authorization

Returns may require prior authorization. Unauthorized returns may be refused or returned to the sender.

7. Refund Processing

Approved refunds will generally be issued using the original payment method. Processing times vary depending on your financial institution and payment provider.

8. Contact

Nyla Technologies LLC
ChatbotCard
Email: hello@chatbotcard.com
Website: https://chatbotcard.com