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ChatbotCard Subscription Cancellation Procedures

Effective Date: August 2, 2026

This policy explains how recurring ChatbotCard subscription plans may be cancelled and what happens after cancellation.

1. Cancelling Your Subscription

You may cancel an eligible recurring subscription at any time through your ChatbotCard account (when available) or by contacting our support team.

2. Effective Date of Cancellation

Cancellation stops future recurring billing. Unless otherwise required by law, cancellation becomes effective at the end of your current paid billing period and does not normally result in a prorated refund.

3. One-Time Purchases

One-time purchases, including physical NFC cards and stickers, are not recurring subscriptions and are governed by our Return & Refund Policy.

4. Downgrades

If a subscription is cancelled, your account may be downgraded to a lower service tier or lose access to premium features after the paid term expires.

5. Data Retention

Your account information may continue to be retained in accordance with our Data Retention Policy even after cancellation.

6. Outstanding Charges

Cancellation does not eliminate responsibility for unpaid balances, chargebacks, taxes, or other amounts owed before the cancellation date.

7. Reactivation

Eligible accounts may reactivate a subscription at any time, subject to current pricing, plans, and feature availability.

8. Contact

Nyla Technologies LLC
ChatbotCard
Email: hello@chatbotcard.com
Website: https://chatbotcard.com